Ship2.com

Web and Workflow the transportation and logistics enterprise providing web and workflow for shipment transactions and associated document image administration,presentation and communication.

Comprising a collection of web and workflow applications for the support of business relationships and fulfillment of work flow requirements of a transportation enterprise where customers and business partners are the cornerstone relationships in contact with the system.

The system acheives the integration of the shipment workflow operations and data consumption requirements of customers, business partners and related internal resources and the acquisition, processing and delivery of business transaction document images that are used in the day to day operation of the overall enterprise.

With a combination of web enabled applications for remote users, desktop and web workflow applications for internal resources and executive dashboard and policy reporting the Ship2.com system provides a balanced and extensible solution for your transportation and logistics enterprise, irrespective of the size and distribution of your network.

By encapsulating the nuances of specific user groups the system is capable of delivering the specific requirements of customers, shippers, consignees, internal resources, executives and customer service account representatives under the same interface and database environment.

Consignee (shipment destination party) and/or Shipper (shipment source or intermediary source) are permitted access to the system utilizing a house holding structure whereby consignee/shipper name and address information is provided in their account setup and used as a filter or template over the entire shipment database facilitating a discrete view of shipments and their consolidations in a time sensitive manner (trip tracking). The user is also provided the ability to self administer a list of locations specific to their needs which allows for further localized sub sets of the data as per their business needs.

Customer Service Representatives (CSR) are staff which respond to customer service requests and have access to the customer web interface with an administrative User Identification that allows them to view all account shipments.

This provides them with a fast and easy method to retrieve source documents and communicate them to the customer.

The sign on method and overall process is commensurate with that of the customer web interface with the ability to glean data from the entire data and document repository with no restriction as is the case with the customer interface.